Updated September 4, 2026
Terms
By placing an order, you agree to the following terms for products made and sold by Wishbone.
Orders and pricing
Products are offered in U.S. dollars and are available only in the United States. Listed product prices include applicable sales tax; no additional tax is added at checkout. U.S. delivery adds a flat $20 fee, while New York City pickup has no delivery charge.
An order is accepted after payment is successfully completed through Stripe. Product appearance may vary slightly because each piece is handmade.
Made to order · All sales final
ALL SALES ARE FINAL. Each product is handmade for the customer after the order is placed. For that reason, we do not accept returns or exchanges except where required by law.
You may request a written copy of this policy by contacting zjrolfs@icloud.com.
Shipping and pickup
Orders may be delivered within the United States for a flat $20 fee or collected by arrangement in New York City. Because products are made after ordering, production and fulfillment timing may vary. Any timing provided is an estimate unless expressly agreed otherwise.
Customers are responsible for providing a complete and accurate delivery address and for following the pickup instructions supplied for their order.
Damage and repairs
Please inspect your order when it arrives and contact zjrolfs@icloud.com promptly if the product arrived damaged or if the wrong product was supplied.
Wishbone is not responsible for damage that occurs after the product arrives to the customer, including damage caused by ordinary wear, misuse, alteration, accidents, or care that is inconsistent with any supplied instructions.
Repairs may be available at a price agreed upon in advance. Contact zjrolfs@icloud.com with photographs and a description of the requested repair. Any repair scope, price, timing, and shipping responsibility must be agreed upon before work begins.
Product information
Reasonable care is taken to describe products accurately. Screen settings, handmade construction, materials, and finishing can result in minor differences in color, texture, dimensions, or detail.
Intellectual property
The storefront, product designs, images, graphics, logo, and written material belong to Wishbone or their respective owners and may not be reproduced or used commercially without permission.
Responsibility and applicable law
To the fullest extent permitted by law, Wishbone is not liable for indirect, incidental, or consequential loss arising from use of a product or this storefront. Nothing in these terms excludes rights or remedies that cannot legally be excluded.
These terms are governed by the laws applicable in New York, without limiting any mandatory consumer rights that apply to you.
Contact and updates
Questions about an order, these terms, or a repair request may be sent to zjrolfs@icloud.com. These terms may be updated as the storefront changes; the revision date shown on this page identifies the current version.